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to be treated with respect and consideration.
to obtain complete and current information concerning your diagnosis treatment and prognosis.
to be seen by the practitioner of your choice.
to refuse treatment and to be informed of the medical consequences of this action.
to expect that communications and records are treated confidentially as required by law.
to understand why procedures and tests are required.
to examine and receive an explanation of your SHC bill regardless of source of payment.
to know what SHC rules and regulations apply to your conduct as a patient.
to refuse to participate in any research projects.

to meet all eligibility requirements.
to arrive on time for your appointments and follow-up visits, and to phone SHC if you must cancel or if you will be late.
to provide the SHC with a complete medical history form submitted before the stated deadline and noting :immunizations, past illnesses, hospitalizations, medications, and other health matters.
to ask questions if any aspect of your treatment is not clear to you.
to follow directions concerning medication, treatment, and rest/activity.
to treat SHC staff with respect and consideration.